Anonymous
map-marker Columbus, Ohio

You rarely show the inside of the vehicle

I really wanna see the inside of every car that goes through the auction, so does everybody elyes? Show the inside of the ca
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Ann C Amh

I have a repica of the munster car an coffin

Not a complaint my husband built car an he passed away this month I would like to sell it.it is completely finished
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Pros:
  • Exposureno

Preferred solution: To sellit

User's recommendation: Do all steps

doug l Qtm

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Verified Reviewer
| map-marker Scottsdale, Arizona

DAMAGE IN TRANSIT

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Barrett Jackson Auction - DAMAGE IN TRANSIT
Original review Dec 30, 2022

warning to all barret jackson buyers...after being the winning bidder on a 1964 chevelle conv. with perfect paint job, and after being forced to ship with their shotty transport service, the car was damaged in transport to me...after sending video of car with no damage crossing auction block with no damage to them (which they already had), they claimed the damage was preexisting and blew me off...mike mccullough, claims manager was rude and showed zero professionalism and his boss bob sellers is a joke as he looks into nothing...the damage amounted to a ding in the left rear quarter panel clearly seen in video and this bunch took no responsibility.

also the car sold as a frame off rotisseree restomod was never finished...no gauges, unfinished a/c., wrong water pump, no brakes, incomplete wiring

very disappointing misrepresented experience. will never go back

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Loss:
$850
Pros:
  • You get to see many cars in one place
Cons:
  • Are highly misrepresented

Preferred solution: REIMBURSED FOR THE DAMAGE THEY CAUSED

User's recommendation: THINK TWICE, THESE CARS HAVE HIDDEN PROBLEMS

Boubacar Wpg

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Verified Reviewer
| map-marker Norfolk, Nebraska

Lack of phone help for customors

I have tried calling you guys for three days now nobody answers had a difficult time finding your email address when I called the MeCum auction They answer right away make them also has all their auction dates listed for 2023 on the Internet you guys Barrett Jackson, do not answer any phone calls nor do you have all your auction dates listed on the Internet so a person could plan your vacation accordingly my question is when are your auction for 2023 and what is the dates of them are you guys going out of business the Mecum website is much more friendly and can get you information immediately off of there websites. Im giving you two stars
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User's recommendation: I’m giving you two stars, Higher receptionist, , Hire a programmer to keep your Internet sites up-to-date

Anonymous
map-marker Norfolk, Nebraska

Lack of phone help for customors

I have called in for three days in a row to ask a simple question when are the options scheduled for 2023 no one answers the phone how to hunt high and low for an email site but when I go to Mecum auction site its easy to find all the options for the whole year listed on the Internet someone answers the phone when you call immediately makes me wonder if Barra Jackson is going out of business no phone help cant find future options on their Internet site looks like they are slipping backwards where the competition is going forward please give me the 2023 auction schedule
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User's recommendation: 2stars

Edward B Nlv

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Verified Reviewer
| map-marker Montville, Connecticut

The car I purchased was verified by Barrett Jackson to have no issues

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Updated by user Aug 10, 2022

I have photos of problem and repairs made to fix car.I have a copy of the Barrett Jackson listing.I have a copy proof of saleI have copy of agreementI want to change settlement from apology to demand recovery of $7, 500 loss for repairs and loss value at car sale. I only was able to get only $14, 500 including the repair costs.

Original review Jul 07, 2022
I was a day late. By the time the auction started. Therefore I didn't have a chance to look at the cars up for auction. I bid on a Porsche 911 convertible with 45k miles on it. It was stated that it had no issues in writing. I bought it to flip it. The car wouldn't crank and there was no gas in it. I was embarrassed. It had to be jumped and a couple gallons of gas were put in by the staff The problem was a serious electric problem that would drain a brand new Porsche battery within a few days.b
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Loss:
$7500
Pros:
  • Financing

Preferred solution: Apology

User's recommendation: My purchase was lot 59 Mohegan sun 2018.barret jaxson says take it up with the seller if there's a problem with the car when purchased.

Anonymous
map-marker Rochester, Minnesota

Still not paid

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I sold a car in January at their auction and it's the end of March. Still not been paid. Can't get a return call from Mike McCullough. But he sure took care of this who are his "friends" because they've all been paid.
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User's recommendation: Don't do business with them

Anonymous
map-marker Luck, Wisconsin

Customer service

I purchased a 1976 eldarado convertible in April if 2019 that I believe the stated specification and information was incorrect I just recently got around to have the car looked by professional mechanics as I am trying to sell it Listed as fuel injected but in fact has carburetor Suspected mileage was turned back by condition of front axel wear and tear What recourse do I have for false and misleading information I would like Barrett Jackson to buy it back from me for paid amount, taxes. and cost of shipping Please contact me Dave Frisell (651) 558-**** dave.frisell@***.com
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ONCAR A

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Verified Reviewer

NEVER

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AFTER SELLING 70000 CARS IN MY LIFE,MADE WORST DECISION IN MY LIFE TO SEND 2 RARE CARS.CARS WERE NOT REPRESENTED CORRECTLY.,RAN ON WRONG TIME.BE WARE !! IT IS BETTER TO DONATE THE CARS TO CHARITY,THEN LOOSE YOUR SHIRT WITH THESE GUYS.SELLERS,PLEASE DO YOUR HOME WORK.
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Loss:
$30000

Preferred solution: Apology

JEFF H Pkc
map-marker Bradenton, Florida

ANNOYING TO WATCH. TURNING IT OFF!!!!!!

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THE TV PHOTO SHOTS....SUCKS!!!!!!!!!!!!!!!!!!MECUM IS SOOOOO MUCH BETTER.
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Reason of review:
Bad quality
2 comments
Guest

Why do those Barret Jackson auctions not have import tuner cars for bids. Import Tuner cars is the future of collecters cars all they got is mostly old american cars.

Guest
reply icon Replying to comment of Guest-1761195

Tuner cars do not appreciate. They are also mostly not collectible. They are cool in their own right.

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Kip Cpi

Barrett Jackson Auction - Auctioneer Review

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Barrett Jackson Auction - Auctioneer Review
Barrett Jackson the big TV car auctioneer isn't what it appears to be. Their appraiser told me my car would fetch $70-$80k at their auction and it would do better without a reserve. When I was delivering the car, they noticed the dash Vin tag wasn't there. The car was a complete restoration and it must have gotten lost. They helped me locate a glass company and referred me to a guy who could make a Vin tag and provide original rivets. Barrett Jackson employee, Sean helped through out the process with pulling the car from the main viewing area to way out back, away from the crowds. Affordable Glass came, pulled the windshield and then the Vin tag was put on in front of Sean from Barrett Jackson. (who volunteered to put it on.) The car was reassembled and two days latter put on the auction block with no disclosure of the Vin tag mishap. They spent 28 seconds on my car in the auction versus 3+ minutes on other cars., my car is $150k build and beautiful car. It went for $55k and the auction was ended abruptly. (TV commercial) They never showed the under carriage which was highly detailed. 95% of the crowd is not bidders but spectators watching that buy a ticket to come in. Barrett Jackson gets a 10% buyers premium and an 8% sellers fee. I had offers in the $60's for my car in Maine. So I paid, $2100 to ship it to Florida, air flight and hotel, plus they charged me $1200 for putting it on it "prime time". Don't list a car in their auction, go to buy only. Also on the gala night there were a lot of *** working the room. No one seemed to care and just let it go. Speaking to locals who work the show every year say it's a routine thing. PS - Before Barrett Jackson gets their panties in a bunch, I recorded everything, the phone call with the appraisal amount, the windshield and Vin tag operation with Sean the employee and have all my text messages with Brian Rose, employee of Barrett Jackson. It would be interesting to hear what the Florida State Police who license and investigate car dealers and auctioneers would have to say about this.
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Reason of review:
Poor customer service
1 comment
Guest

You committed a federal crime by installing a vin tag, and you're writing about it like it's their fault? You owned the car, you knew it didn't have a vin tag, and you've incriminated yourself in writing.

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